What do trucks waiting at the dock cost you?
Waiting and dwell times at the dock are rarely measured end to end. Tracking them by dock and by time slot helps identify bottlenecks and plan loading appointments better.
Smart Logistics
See what is really happening on your docks and in your aisles
Congested docks, cluttered staging areas, blocked aisles: VIDEO.MA analyses your camera feeds to measure goods movements, zone occupancy and loading times, alongside your WMS or ERP.
What it is costing you today
Free auditHow long do your staging areas stay saturated?
An overflowing buffer area slows the whole chain down, but it is usually noticed only once the delay has built up. Measuring zone occupancy gives an earlier signal to reorganise flows.
How many incidents do you discover too late?
A misplaced pallet, a blocked aisle or an occupied danger zone is often noticed after the fact. Operational alerts by zone let you step in while the situation is still easy to fix.
Warehouse & Logistics
Industry challenges
Docks that clog at peak times
Without measuring dock occupancy and operation times, receiving and shipping slots are hard to optimise.
Overflowing staging areas
Receiving, picking and shipping areas fill up with no visibility, slowing flows and creating congestion.
A gap between the system and the floor
Your WMS shows what should be happening, but not always what is physically happening in the aisles and on the docks.
Risky situations spotted too late
Blocked aisles or forklifts entering pedestrian areas are often noticed after the fact, for lack of real-time alerts.
VIDEO.MA
What VIDEO.MA delivers
Zone occupancy
Per projectVisual fill rate of receiving, picking and shipping areas, with saturation alerts.
Dock activity and duration
Per projectDetection of a truck at the dock and measurement of loading and unloading times.
Pallet movements between zones
Per projectCounting of pallets or loads crossing defined lines between zones, depending on visibility and site layout.
Activity monitoring by zone
Per projectAggregated activity indicators (forklift passes, presence, idle periods) by zone and time slot.
Operational alerts
Per projectAlerts for a blocked aisle or a forklift detected in a defined pedestrian zone, as a supervision aid rather than a certified safety system.
WMS / ERP integration
Feasibility studyReconciliation of detected movements with data from your WMS or ERP (receipts, shipments, carrier appointments), depending on available interfaces.
Multi-warehouse dashboards
Coming soonSelf-service consolidation of indicators across several sites, planned for the upcoming VIDEO.MA SaaS platform.
Example metrics
Average dock time
Video dataTime between a truck’s arrival and departure at the dock, measured by video.
Dock occupancy rate
Video dataShare of time each dock is occupied, derived from video.
Pallets moved between zones
Video dataNumber of loads detected crossing a defined line, measured by video.
Staging area fill level
Video dataVisual estimate of how full receiving and shipping areas are.
Recorded stock movements
Business integrationReceipts, shipments and stock levels from your WMS or ERP; video does not measure inventory.
Floor vs. system discrepancies
Video + business dataComparison between operations detected by video and those recorded in the WMS, to flag gaps worth checking.
Dashboard preview
Dashboard · Industrial Zone Warehouse — Morning shiftDemo data
Trucks handled
23
Average dock time
42 min
Outbound pallets
312
Shipping area occupancy
78%
Activity per hour
Events
- Dock 4 occupied for over 90 min
- Aisle C3 blocked for 6 min
- Forklift in pedestrian zone — Office access
- Shipping area > 85% — nearing saturation
Deployment approach
- 1
Flow and camera audit
Mapping of zones, docks and traffic routes, inventory of existing cameras and definition of priority logistics indicators.
- 2
Zone and rule configuration
Marking out docks, staging areas, aisles and pedestrian zones, and setting alert thresholds and counting lines.
- 3
Pilot on a critical area
Testing on the docks or a picking area to validate detection under real lighting, racking height and operating conditions.
- 4
Extension and integration
Extension to other areas, assessment of WMS / ERP integration and ongoing data quality monitoring.
Prerequisites, limitations and privacy
- Operational alerts are a supervision aid: they do not replace a certified safety system, anti-collision devices or occupational safety regulations.
- Pallet counting depends on load visibility, racking height and camera angle; it is not an inventory count.
- Stock levels and recorded movements come exclusively from your WMS or ERP; integration depends on the interfaces available.
- Analysis focuses on zones and flows, not on individual operator productivity. Employees must be informed, and the employer must complete Law 09-08 formalities with the CNDP.
Frequently asked questions
Can each pallet be tracked individually?
Tracking one specific pallet across the whole warehouse by video is not the standard approach. Video is used to count movements between zones and measure occupancy; unit-level identification belongs to your WMS, barcodes or RFID.
Can the alerts replace an anti-collision system?
No. Alerts for forklifts in pedestrian zones or blocked aisles are a supervision aid. They are not certified and do not replace mandatory safety equipment and procedures.
Can our existing warehouse cameras be reused?
Often in part, particularly for docks and open areas. High ceilings, backlighting at dock doors and racking may however call for specific positions or cameras, identified during the audit.
How does WMS integration work?
It depends on the interfaces of your WMS or ERP (API, exports, database). A dedicated study defines which data is exchanged, such as carrier appointments or receipts, and how it is matched with detected events.
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